We’re clear that investing in a good environmental policy saves money as well as protecting the environment. We are committed in doing all we can and for the team at Capital Apartments it all starts with education, we want to do our very best and continue to improve.
We are committed to sustainable purchases, we check that all our cleaning products come from sustainability-marketed products. We have a list of products that meet this criteria.
We have a dedicated team, working in and around Capital on our Environmental Action Plan which is ever-improving and changing to better our sustainability.
We’ve compiled a list of a few things you can do to help reduce your own waste, whether on holiday or at home.
The key to good customer service is building good relationships with our customers by understanding their priorities and requirements.
Leaving a great impression is our priority along with a consistent approach to customer service.
Professionalism, patience, and a “people-first” attitude.
Although customer service is tailored, walking the extra mile is at the core of our business.
We ask all our customer to review us and we make a point of publishing all feedback.
We ensure that all our apartments offer that home from home experience and are all up to exceptional standards and that is where our house keeping team come in.
Our front of house team ensure that we do a proper meet and greet and provide 24/7 support.
Our induction starts with a welcome and introduction to the business by one of our senior team, it is important that every person at Capital understands how they contribute to the bigger picture.
All new employees have a thorough induction, we are proud to be a diverse business where we put or people and customers first.
When we get feedback we share it with our team learning from our mistakes and celebrating our successes.
Our high-quality apartments range from studios to three bedrooms and are within walking distance of many of the city’s major theatres and attractions.
All are fully serviced to Capital Apartments very high standards by our professional team.
All our apartments are within walking distance of Cardiff City Centre, near city transport links and within easy access to Cardiff Train Station.Enquire about availability