We’re clear that investing in a good environmental policy saves money as well as protecting the environment. We are committed in doing all we can and for the team at Capital Apartments it all starts with education, we want to do our very best and continue to improve.
We are committed to sustainable purchases, we check that all our cleaning products come from sustainability-marketed products. We have a list of products that meet this criteria.
We have a dedicated team, working in and around Capital on our Environmental Action Plan which is ever-improving and changing to better our sustainability.
We’ve compiled a list of a few things you can do to help reduce your own waste, whether on holiday or at home.
The key to good customer service is building good relationships with our customers by understanding their priorities and requirements.
Leaving a great impression is our priority along with a consistent approach to customer service.
Professionalism, patience, and a “people-first” attitude.
Although customer service is tailored, walking the extra mile is at the core of our business.
We ask all our customer to review us and we make a point of publishing all feedback.
We ensure that all our apartments offer that home from home experience and are all up to exceptional standards and that is where our house keeping team come in.
Our front of house team ensure that we do a proper meet and greet and provide 24/7 support.
Our induction starts with a welcome and introduction to the business by one of our senior team, it is important that every person at Capital understands how they contribute to the bigger picture.
All new employees have a thorough induction, we are proud to be a diverse business where we put or people and customers first.
When we get feedback we share it with our team learning from our mistakes and celebrating our successes.
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Discover our serviced apartments in Cardiff, where comfort meets convenience. Our range of accommodation extends from cosy studios to spacious three-bedroom apartments, all designed to cater to the diverse needs of modern travelers.
Nestled within the heart of the city, our apartments are just a leisurely stroll away from Cardiff’s major theatres, iconic landmarks, and bustling attractions.
Every apartment under the Capital Apartments banner is fully serviced and maintained to the highest standards by our dedicated and professional team.
Whether you are in town for a short business trip, a cultural expedition, or an extended stay, our serviced apartments in Cardiff are the ideal choice for a convenient and luxurious stay.
Indulge in the convenience and luxury offered by our centrally located serviced apartments in Cardiff. Embrace the ease of city living with quick access to a network of city transport links, with the local Cardiff Train Station.
With Capital Apartments, enjoy the vibrant city life of Cardiff right at your doorstep. Our serviced apartments act as the perfect base to dive into the city’s unique offerings, while also providing a tranquil retreat from the urban hustle.